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Responsible gambling
As a responsible online casino, Virtual City Casino is committed to providing players with a safe and secure gaming experience. We understand that problem gambling can affect anyone, regardless of their background or circumstances. That's why we have implemented various tools and resources to help you gamble responsibly.
Deposit Limits: You can set daily, weekly, and monthly deposit limits to control how much money you spend on our site. This limit will apply across all games and services offered by Virtual City Casino.
Time-Outs: If you feel like your gaming is becoming a problem, or if you're experiencing difficulties in managing your spending habits, we can help. Our time-out feature allows you to take a break from online gambling for a specified period of 24 hours, 3 days, 1 week, 2 weeks, or 4 weeks.
Self-Exclusion: For more severe cases of problem gaming, our self-exclusion feature allows you to permanently exclude yourself from playing on Virtual City Casino. This means that your account will be locked, and you won't receive any marketing materials or communications from us during the specified period. Self-exclusion periods can range from 6 months up to a permanent exclusion.
Seeking Help: We encourage all our players to seek help if they believe their gaming habits are becoming problematic. You can contact GamCare, GambleAware, or other UK-based support organizations for confidential advice and guidance.
We're committed to providing you with the best possible experience on Virtual City Casino while ensuring that your gaming remains responsible and within limits. If you have any questions or concerns about our responsible gaming policies, please don't hesitate to reach out to us through our customer support team.
Available Responsible Gambling Tools:
- Set deposit limits
- Take time-outs from playing for a specified period
- Self-exclude permanently from the site
Recommended Resources:
- GamCare
- GambleAware
Please gamble responsibly and within your means. We're here to help if you need it!